Creating documentation in a concise, meaningful & user-friendly way
An accomplished technical writer with over 20 years of experience in software documentation and quality assurance across diverse industries such as financial services, energy, government, and healthcare data management.
Take a look at my writing samples:
A passion for enabling users
Transforming technical information into user-friendly topics, in the following areas:
User Guides
Drafting, editing, and revising user guides for applications, data marts, and web services.
API Documentation
Documenting application programming interfaces for ease of use.
Installation and Implementation Guides
Describing step-by-step instructions in installation and implementation guides using Microsoft Word, Adobe FrameMaker, or Madcap Flare.
Online Help
Developing online content with XML Authoring Tools like Madcap Flare and Robohelp.
Images and Graphics
Creating screenshots using SnagIt and diagraming workflows in Microsoft Visio or Draw.io.
Data Dictionaries
Documenting information about data to increase reusability, improve analysis, and enable better decision making based on the data.
Karyn Newman 